What do you mean by "natural"? When we say our products are "natural", we mean that they do not include any artificial ingredients and are minimally processed. We do not use artificial colors, chemical hardeners or detergents. We do not use ingredients that contain parabens (chemicals used to prevent bacterial growth), phthalates (chemical solvent used in the formulation of some fragrances), formaldehyde (chemical used to prevent bacterial growth),
Do your soaps contain lye? Lye (sodium hydroxide) must be used to produce all soap in a process which combines a fat and a sodium to induce a chemical reaction called "saponification". Once the chemical reaction is complete, there is no remaining traces of the lye in the finished product. Products that claim to be made without lye cannot be legally marketed as so and usually either re-batched "lye" soap or made of artificial detergents and hardeners and are called "beauty bars".
Do your products contain fragrance oils? We have had requests for some scents that are not available naturally, in these cases we will use fragrance oils that are Phthalate (solvent) free and naturally derived from essential oils, resins and aromatics. All of our products are clearly labeled with either "fragrance" if a fragrance oil is used and "fragrance blend" if it is a combination of a fragrance oil and essential oils.
Do you make customer or special order products? Yes, we do. Feel free to contact us with your special request and we would be happy to work with you on your own special blend. Custom orders are subject to a minimum product order.
What size are your soap bars? Our soap bars are hand cut, so weight may slightly vary between 5 - 5.5 oz. Each bar is approximately the size of two decks of cards.
Do your soap bars come packaged or bare? Our bars normally come packaged in a recyclable paper sleeve. Specialty bars come in a decorative recyclable craft box with a clear reusable acetate cover to best display the artistic beauty of the bar. If you would like to receive your bars bare, please feel free to contact us when you place your order.
When should I expect my order? Order are processed within 1-2 business days and shipped priority 2-day mail to most locations. Orders should be received within 5 - 7 days of placing your order.
Are the essential oils used in your products Therapeutic Grade? Yes, we screen our essential oil vendors very carefully to ensure that the products sources are verifiable and are of the highest quality.
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